Reference

How mantrigame Operates Within Indian Law

Our legal framework sets out exactly what you agree to when you open an account, how we handle your personal data, and what rights you hold under applicable…

Account TermsPrivacy PolicyData RightsJurisdiction ClauseContact Protocol
mantrigame How mantrigame Operates Within Indian Law
LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have questions about your account terms, want to request a copy of the data we hold about you, or need to raise a legal…

Email Support Send formal legal queries, data access requests or account-dispute notices to our dedicated policy…
Live Chat Our live chat team is available around the clock for account-level concerns.
Policy Request Form Submit a structured data-rights or account-terms request via the in-app form under Account Settings.
HOW WE HANDLE THIS

Data Handling, Cookies and Account Security at mantrigame

We apply specific practices across data storage, cookie use, account security and retention to keep your account compliant and your data protected.

Data Storage

Account data is stored on servers with AES-256 encryption at rest. We retain account records for the period required under applicable Indian financial regulations and delete them on verified request once that period has elapsed.

Cookie Policy

We use session cookies for login continuity and analytics cookies to track lobby navigation. You can manage cookie preferences from the browser settings menu; disabling analytics cookies does not affect your ability to play.

Account Security

Two-factor authentication is available for all accounts and strongly recommended. Login attempts from unrecognised devices trigger an SMS or email verification step before access is granted to your wallet or game history.

Data Retention

We keep transaction logs, including UPI, Paytm and PhonePe records, for the minimum period required by law. After that window, data is anonymised or deleted in line with the request you submit through Account Settings.

Contact for Changes

To update your registered name, address or contact details, log into Account Settings and use the Profile Edit section. For legal name changes supported by documentation, contact the policy desk via email with your ID.

Consent Withdrawal

You may withdraw marketing consent at any time from the Notifications section of your account. Withdrawing consent stops future marketing messages but does not affect transactional communications tied to your active account.

Common Legal Questions About Your mantrigame Account

These answers cover the questions we receive most often about account terms, data rights, access conditions and how to get formal responses from our policy team. If your question is not here, the policy desk is the right next step.

Your account agreement is governed by the laws applicable in the jurisdiction where you reside at the time of registration. Access is available only where local law permits, and the governing law clause in the full terms document applies to any dispute that arises.

Submit a data access request through the Policy Request Form in Account Settings or email the policy desk directly. We will compile and deliver a structured export of your account data within seven working days of verifying your identity.

Yes. Submit a deletion request via Account Settings or email. We will delete or anonymise your data once the mandatory retention period required by applicable Indian financial regulations has elapsed. We will confirm completion in writing.

Payment details are collected solely to process deposits and withdrawals and to comply with anti-fraud and financial reporting obligations. We do not sell or share payment data with third parties outside of what is required by law or your transaction provider.

You are responsible for confirming that your use of the platform remains permitted under local law at all times. If we detect account activity from a restricted location, we may suspend the account pending clarification and will notify you through your registered contact details.

Go to Account Settings, open Notifications, and toggle off marketing communications. The change takes effect immediately. Transactional messages about your account activity, including deposit and withdrawal confirmations, continue regardless of marketing consent status.

We acknowledge all formal legal queries within 24 hours and aim to provide a substantive response within 48 hours on working days. Complex data-rights requests that require identity verification may take up to seven working days to resolve fully.