Reference

How mantrigame Handles Your Personal Data

This Privacy Policy sets out exactly what personal data mantrigame collects when you open an account, how we use it, and the choices you hold over it.

Data never sold to third partiesAccount data encrypted at restAccessible where local law permitsUPI, Paytm, PhonePe transaction privacy protectedContact us to update or delete your data

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Data We Collect and Why We Collect It

mantrigame Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on mantrigame, we collect your name, email address, date of birth, and a contact number to verify your identity and keep your account secure. If you fund your wallet via UPI, Paytm, or PhonePe, we log the transaction reference and amount

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to reconcile your balance — we do not store your UPI handle, Paytm PIN, or PhonePe credentials on our servers. We also collect device identifiers and session logs to detect suspicious login attempts and protect your account from unauthorised access. Usage data, such as which pages
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you visit and how long you spend in the lobby, helps us improve the experience for you. All data collection is governed by the laws of the jurisdiction in which you access the platform, and is only processed where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete your records, our privacy team is…

HOW WE PROTECT YOU

Our Data Handling and Account Security Practices

Every measure listed below is in active use on the platform today. We do not describe aspirational practices here — these are the real controls applied to your account and your data…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Data moving between your device and our platform travels over TLS 1.3, which prevents interception of your login credentials, payment details, and account activity.

Cookie Controls in Your Account

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can review and adjust your cookie preferences at any time from the Privacy Settings tab inside your account dashboard.

Payment Data Handled Separately

UPI, Paytm, and PhonePe transaction data passes through PCI-DSS-compliant processors. We hold only the transaction reference and cleared amount — your payment credentials are never written to mantrigame databases.

Data Retention Schedule

Active account data is held for as long as your account remains open. If you close your account, we retain the minimum records required by applicable law for the period that law specifies, then securely delete the rest.

Access Request Fulfilment

You can request a full export of the personal data we hold on your account at any time. We package and deliver that export within seven working days of a verified request through our privacy support channel.

Third-Party Data Sharing Limits

We share your data only with the payment processors and identity-verification services needed to operate your account. We do not share, rent, or sell your personal data to advertisers or data brokers under any circumstance.

Your Questions About Privacy Answered

The questions below cover the privacy topics we hear about most from account holders in India. If your question is not listed here, reach out through the Help Centre and our privacy team will respond within seven working days.

We collect your name, email address, date of birth, and phone number for identity verification. Device identifiers and session logs are also recorded to detect and block unauthorised login attempts on your account.

Only the transaction reference number and cleared amount are stored. Your UPI handle, Paytm PIN, and PhonePe credentials are processed by our PCI-DSS-compliant payment partner and never written to our own databases.

Yes. Submit a data access request through the Help Centre or by emailing our privacy team with your registered account email. We deliver a full data export within seven working days of verifying your identity.

Close your account and submit a deletion request via live chat or the privacy email. We erase all data beyond the minimum retention period required by applicable law in your jurisdiction, then confirm the deletion to you in writing.

No. We do not sell, rent, or share your personal data with advertisers or data brokers. Data is shared only with payment processors and identity-verification services strictly necessary to operate your account.

We retain only the records that applicable law requires us to keep, for the period that law specifies. Everything beyond that legal minimum is securely deleted once the mandatory retention period expires.

You can correct basic details such as your contact number directly in Account Settings. For name or identity document corrections, contact the privacy team via the Help Centre; we will verify and update your records within three working days.

How mantrigame Handles Your Personal Data

Reach Us About Your Privacy Rights

Our Data Handling and Account Security Practices

Encryption at Rest and in Transit

Cookie Controls in Your Account

Payment Data Handled Separately

Data Retention Schedule

Access Request Fulfilment

Third-Party Data Sharing Limits

Your Questions About Privacy Answered

01 What personal data does mantrigame collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data held on my account?

04 How do I ask mantrigame to delete my personal data?

05 Does mantrigame share my data with advertising companies?

06 How long does mantrigame keep my data after I close my account?

07 How can I update incorrect personal data on my account?

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